We select professionals with a strong background in supporting individuals confidentially and with high level empathy skills. Our Guides typically hold degrees in psychology-related fields or come from helping professions such as ICF-Certified Coaches, Therapists, Certified Health and Well-Being Coaches, Counselors, Advocates, Pastoral Care Providers, Social Workers, HR Professionals, and more. Most have graduate-level degrees and at least two years of relevant experience.

Forte’s unique proprietary methodology focuses on emotional and mental wellness as the pathway to unlocking each person’s unique contribution. Our 20-module training, created by experts with doctorates in cultural leadership and master's degrees in public health, equips Guides to foster psychological safety and build trusted spaces for authentic sharing. Guides actively listen, ask insightful questions, and guide reflective conversations that enhance well-being. What sets our approach apart is that it is proactive, accessible, and designed for continuous support to meet the demands of everyday life.

During a Forte connection, employees step into a safe, non-judgmental space to discuss anything on their minds—whether it’s a challenge, goal, or everyday concern. Guides listen empathetically and lead reflective conversations, ensuring employees feel supported without being pushed in any direction. These connections promote personal insights and emotional well-being, helping employees gain clarity at their own pace. Ongoing, supportive conversations help them connect with their values and strengths, driving purposeful growth in both life and work.