Privacy Policy
Last Updated: April 1, 2023
This Privacy Policy explains how Team Paraclete, Inc. DBA Forte (“Company”, “we” or “us”) collects, uses, and discloses information about you when you access or use our website, and other online products and services that link to this Privacy Policy (collectively, the “Services”), contact our customer service team, or otherwise interact with us.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.
This Privacy Policy does not apply to websites, apps, products, or services that we do not own or control, including the websites, apps, products, and/or services of our Customers (defined below). This means that this Privacy Policy does not explain what our Customers do with your information that we provide to them or any information they collect directly from you and submit to us. Information provided by or to third parties, such as our Customers, are controlled by their respective privacy policies, which we encourage you to review for more information about their practices.
If you are using our services as a customer (“Customer”), we may process personal information in the course of our business relationship with you, which may include account information of you or your representatives, as well as any personal information provided to us by you or your authorized end users in connection with the Services (collectively referred to as “Customer Data”). Any Customer Data is controlled by the respective privacy policy of the Customer.
WHAT WE COLLECT
We get information about you in a range of ways.
Information You Give Us. We collect your name, postal address, email address, phone number, fax number, username, password, demographic information (such as your gender, family status and occupation) as well as other information you directly give us on our Site.
Information We Get From Others. We may get information about you from other sources. We may add this to information we get from this Site.
Information Automatically Collected. We automatically log information about you and your computer. For example, when visiting our Site, we log your computer operating system type, browser type, browser language, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site.
Cookies. We may log information using "cookies." Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs.
USE OF PERSONAL INFORMATION
We use your personal information as follows:
User Management: To create user accounts, manage user accounts, enable user-to-user communications, post testimonials, or request customer feedback.
Site Management & Protections: To protect your site, enforce your terms and conditions and policies, respond to legal requests and prevent harm, or send administrative information.
Product & Service Delivery: To deliver services, fulfill and manage customer orders, or respond to inquiries/offer support.
Marketing & Communications: To send marketing and promotional communications or deliver targeted advertising.
SHARING OF PERSONAL INFORMATION
We may share personal information as follows:
- We may share personal information with your consent. For example, you may let us share personal information with others for their own marketing uses. Those uses will be subject to their privacy policies.
- We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
- We may share personal information for legal, protection, and safety purposes.some text
- We may share information to comply with laws.
- We may share information to respond to lawful requests and legal processes.
- We may share information to protect the rights and property of the Company, our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.
- We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
- We may share information with those who need it to do work for us.
We may also share aggregated and/or anonymized data with others for their own uses.
JURISDICTION
We intend to provide the Services to users located in the United States. Accordingly, this Privacy Policy, and our collection, use, and disclosure of your personal information is governed by U.S. law. We do not represent or warrant that the Services, or any functionality or feature thereof, is appropriate or available for use in any particular jurisdiction. If you choose to access the Services from outside the United States, or using a non-U.S. phone number, you do so on your own initiative and at your own risk, and are responsible for complying with all local laws, rules and regulations. By accessing the site and using the Services and submitting any personal information from outside the United States, or using a non-U.S. phone number, you acknowledge that the Services are subject to United States law and consent to the transfer of your personal information to the United States, which may provide a different level of data security than in your country of residence.
European Residents
The laws of certain jurisdictions may provide data subjects with various rights in connection with the processing of personal information, including:
a. The right to withdraw any previously provided consent;
b. The right to access certain information about you that we process;
c. The right to have us correct or update any personal information;
d. The right to have certain personal information erased;
e. The right to have us temporarily block our processing of certain personal information;
f. The right to have personal information exported into common machine-readable format;
g. The right to object to our processing of personal information in cases of direct marketing, or when we rely on legitimate interests as our lawful basis to process your information; and
h. The right to lodge a complaint with the appropriate data protection authority.
Where we are deemed a data controller under the laws of certain jurisdictions, we will take steps to help ensure that you are able to exercise your rights regarding personal information about you in accordance with applicable law. To do so, you may contact us at hello@getforte.com. Please note these rights may be limited in certain circumstances as provided by applicable law. We will promptly review all such requests in accordance with applicable laws. Depending on where you live, you may also have a right to lodge a complaint with a supervisory authority or other regulatory agency if you believe that we have violated any of the rights concerning personal information about you. We encourage you to first reach out to us, so we have an opportunity to address your concerns directly before you do so.
Under the laws of certain jurisdictions, when processing personal data of end users in connection with the provision of Services to our Customers, we may be deemed a ‘data processor’ while our Customers are deemed ‘data controllers’. Where we are deemed a data processor, end users should contact our Customer, the data controller, to pursue any such legal data subject rights. We will reasonably cooperate with our Customers to support and comply with any such data subject rights requests.
INFORMATION CHOICES AND CHANGES
Our marketing emails tell you how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.
You may send requests about personal information to our Contact Information below. You can request to change contact choices, opt-out of our sharing with others, and update your personal information.
You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.
CONTACT INFORMATION. We welcome your comments or questions about this privacy policy. You may also contact us at hello@getforte.com.
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout .